Video materials on improving communication with patients, cross-cultural aspect (abstract).

A scene is shown how to establish contact with disabled people, how to help (e.g. how to help with orientation, etc.), how to talk to the person being examined, what to do if a guide dog is with the patient? 

Before watching these videos, please take a moment to think about and describe how you might interact with a visually impaired person. How do you build a relationship with a blind person, how do you help them change places and positions? How does the visually impaired person relate to their companion or dog? How does it substitute for situations that require sight? Take notes and compare them with what you hear in the video. 

VIDEO 1.  

In this video, a psychologist working with visually impaired people (who is also blind) talks about the special world of visually impaired people. He talks about the perceived vulnerability of medical examinations and therapies in general and how this experience can be defining for visually impaired people. He explains how important it is for the healthcare professional to effectively reduce this vulnerability through proper communication. He talks about being born blind and acquiring blindness later in life. He gives advice on how to solve communication situations and what are good practices. 

VIDEO 2. 

Welcoming and addressing a blind person who comes to see the physiotherapist. Introduction, change of location. What to do if the blind person has a companion (a guide dog) 

VIDEO 3. 

How to carry out the physiotherapy exercises. How to hand over the equipment used for the exercise. 

VIDEO 4. 

How to lead the blind patient to the chair and sit him/her down (two incorrect answers and one correct answer)