Video materials on improving communication with patients, cross-cultural aspect

In the video, you can learn the basic rules of communication with elderly people, how to talk to an undereducated person, and what to do if the patient is aggressive.

1 reply
  1. Nóra Simon
    Nóra Simon says:

    1:01 – in the text “is is”
    1:05 – in the text and in the voice “AR also agrees also agrees” –> “eye contact, body contact or gestures”

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