Cross-cultural aspect

Cross cultural aspect

                  In the Polish context bad news is communicated in a direct way. While the patient is offered possibilities of further treatment, it is made clear, their aim is to preserve the current state rather than improve it.

–                 Some health issues (e.g. fungal infections) are considered shameful for the patient. Even a discussion about them with a therapist makes the patient embarrassed. It is important to keep the conversation about these health issues as private as possible.

Intercultural communication recommendations:

–                 Physiotherapists should undergo training or workshops on cultural sensitivity and diversity. This can help them understand how cultural backgrounds can influence patients’ perceptions of health, illness, and treatment.

–                 If there’s a language barrier, it’s essential to use professional interpreters or translation services to ensure accurate communication. Avoid relying on family members, as they may not provide unbiased translations or may not be fluent in medical terminology.

–                 Be mindful of nonverbal cues, such as body language and gestures, which can vary across cultures. What may be considered appropriate in one culture may be offensive or misunderstood in another.

–                 Take the time to build rapport with the patient before discussing sensitive issues. Establishing trust and a comfortable environment can encourage open communication.

–                 When discussing foot deformities and fungal infections, use clear and simple language to explain the condition, treatment options, and expected outcomes. Avoid medical jargon that may be confusing or intimidating.

–                 Some cultures place a high value on modesty and privacy. Observe the patient’s reactions and ensure that they are comfortable with the level of exposure required for examination or treatment.

–                 Encourage patients to share their concerns and preferences by asking open-ended questions. This allows them to express their thoughts and feelings without feeling rushed or pressured.

–                 Practice active listening to understand the patient’s perspective fully. Validate their experiences and feelings, and show empathy towards their concerns.

–                 Be prepared to adapt your approach based on the individual patient’s cultural background and preferences.

–                 In some cultures, patients may prefer to be treated by healthcare professionals of the same gender. Respect these preferences whenever possible.

1. What similarities have you noticed in your culture?

2. What differences have you noticed in your culture?

3. What should you pay attention to when caring for a patient with different cultural values?