Cross-cultural aspect

There are different terms used about family members. In this lesson demonstrates what terms are sensitive when communicating with a child and caregivers and how to use those in communication with the family in a Finnish context. 

Linguistic Differences: 

– Acknowledge that English may not be their primary language. Ask if they prefer Finnish or another language for the conversation. If necessary, have a translator available. 

–  Avoid overly technical terms or medical jargon. Use clear, concise sentences and speak at a moderate pace. 

–  Consider using pictures, diagrams, or demonstrations to supplement your explanations. 

Cultural Differences: 

Maintain a respectful and professional tone throughout the conversation. Finns generally value a direct and honest approach, but avoid being overly blunt. 

–  Finns tend to appreciate more personal space compared to some cultures. Maintain a comfortable distance during the conversation. 

–  While Finns value direct communication, they may express concerns indirectly. Pay attention to nonverbal cues and ask clarifying questions if needed. 

Knowledge Level Differences: 

–  Start with a basic explanation of motor development milestones and then tailor your explanations based on the caregiver’s existing knowledge. Ask questions to gauge their understanding. 

–  Educate the caregiver while respecting their existing beliefs and practices. Focus on offering information and guidance rather than criticism. 

–  Create a safe space for the caregiver to ask questions and express any concerns they may have. 

Gender Sensitivity: 

–  Use gender-neutral language when referring to the baby or caregiver. Ask the caregiver their preferred pronoun for the baby if unsure. 

–  Respectful of all genders and family structures. Avoid making assumptions about the caregiver’s relationship to the baby. 

–  Maintain the focus of the conversation on the baby’s development and well-being. 

Validating Interaction: 

–  Actively listen to the caregiver’s concerns and observations. Summarize what they say and show empathy for their experiences. 

–  Acknowledge the caregiver’s emotions, whether they are happy, worried, or confused. Let them know their concerns are valid. 

–  Work collaboratively with the caregiver to develop a plan to support the baby’s development.

 

By being aware of these factors, you can create a more culturally sensitive and effective communication experience with the caregiver.  

1. What similarities have you noticed in your culture? 

2. What differences have you noticed in your culture? 

3. What should you pay attention to when caring for a patient with different cultural values?